- Amanda DThe first time I went to Royal Jewelers, I was there to see if they could fix the closure on a new pair of S. Smith earrings, the loop wasn’t completely closed on one of them. First, I’d like to note that both employees greeted me, even though they were both with other customers & let me know they would be right with me. I showed Howard my earrings, all he needed was a week! When I went back for them, the closure on both earrings had been perfectly recreated! The way they should’ve come in the first place! I was delighted! Almost a week later, I went back to see if they could fix my platinum and white gold ‘anchor’ ring, that I had somehow managed to split right at the tip. Another week & my beautiful ring is back in one piece and as shiny as the day it was purchased! You can’t tell it was ever even damaged. These guys are friendly and knowledgeable. I currently have my eye on a Scorpio pendant to purchase & I intend to have them clean my jewelry next! Highly recommended!! *****
AKI’ve been doing business with royal jewelers for 19 year now and every time the customer service is 100%.Everyone is always friendly. Nobody tries to oversell you something, they’re very straight forward with prices and details about any item. The prices and quality are also very good.
- Steve HGreat store, Howard fixed a 35 year old watch for me, thanks again. I will be recommending your store to friends and family.